Privacy Policy – Travera

General

This privacy policy contains information on how Travera processes personal data. Our ambition is to be as transparent as possible regarding how we handle your data and to do everything we can to protect it.

Data Controller

Travera AB
C/o TR Media AB
Box 11139
161 11 Bromma, Sweden
Phone: +46 (0)8-564 820 00
Email: kundtjanst@travera.nu
Website. https://www.travera.nu

What personal data do we process and why?

Travera processes your personal data when you:

bid/sell/buy on an item at Travera.nu
register to participate in our events
subscribe to newsletters
order digital services
book an advertisement
use our digital products
visit our social media channel
contact us
apply for employment
visit our office
are likely interested in our products
hire Travera for assignments
participate in any of our contests

The following personal data may be processed:

First and last name
Mailing address
Delivery address
Billing address
Email address
Phone number
Country
Company
Organization number
Personal identity number
Customer number
Direct debit/Bank account
Transactions
Subscriptions
Assignment agreements
Purchases
Password
Username
Last four digits of credit card
Copy of passport or driver's license

To perform the following activities (and legal basis):

Receive payments (contract)
Create account (contract)
Track payment history (accounting law)
Invoice (contract)
Provide access to Travera’s digital platform (contract)
Sell and manage advertisements (contract)
Perform assignments according to agreement (contract)
Deliver newsletters you have subscribed to (contract)
Organize events (contract)
Check against the NIX register (legal obligation)
Handle rights under GDPR (legal obligation)

We also process the following personal data:

Data you send via email
Newsletter open rate
Clicks in newsletters
Preferences in digital products
Activity while logged in
Activity on social media
IP address
Device details
Photos and video from security cameras

To perform the following activities (and legal basis):

Market Travera's products via email, phone, and post (legitimate interest)
Customer service (legitimate interest)
Email communication (legitimate interest)
File transfers (legitimate interest)
Digital product development (legitimate interest)
Managing prospects (legitimate interest)
Event invitations (legitimate interest)
Contests and social media advertising (legitimate interest)
Recruitment (legitimate interest)
Monitor office security (legitimate interest)
Create personalized offers (profiling, legitimate interest)
Buyer's name published on Travera and in press releases if not chosen to remain anonymous (legitimate interest)

Profiling and personalized marketing

Travera may analyze your purchasing behavior and your activity in digital products to better understand you as a customer and to improve our offerings. We may also process personal preferences you’ve shared, such as interest in sports or gaming. This allows us to send you targeted messages.

We base this processing on legitimate interest.

Custom audiences on social media

We use custom audiences on Facebook, Instagram, and X to deliver relevant experiences. We upload email addresses you have provided to create these audiences, and we do so securely and respectfully, based on legitimate interest.

Personal data processing required by law

Personal data may also be processed if required by law or regulation.

Cookie Policy

We use cookies and other tracking technologies to give you the best possible experience. Please read our cookie policy and manage your preferences on our website.

Who do we share your personal data with?

We may share your data with external parties when you order or register for services from Travera or its parent company TR Media, to enable payments, administration, and delivery.

Data may also be shared for marketing, follow-up, and development purposes with selected partners. All service providers are bound by data processing agreements and follow our instructions.

Shared database with TR Media AB

Travera shares a database with TR Media AB and its subsidiaries, including Jokersystemet AS. The shared database is managed by TR Media AB and both companies are jointly responsible for data processing. TR Media provides services such as travronden.se, spelvärde.se, and more.

Processing outside the EU/EEA

Some providers are located outside the EU/EEA and may process your data. We require legal safeguards, such as standard contractual clauses approved by the EU Commission. 

More info

How long do we keep your data?

We retain your data as long as needed to fulfill our obligations (e.g., service delivery, invoicing, complaints).

For auctions: data is retained until the auction ends or your last login
For newsletter subscribers: until you unsubscribe
Inactive customers: data retained up to 3 years after the end of the relationship
Legal requirements (e.g., accounting): some data retained longer
Job applications: stored for up to 12 months

Your rights

You have the right to:

Access your personal data
Request correction, limitation, or deletion
Object to processing based on legitimate interest
Receive your data in a machine-readable format
Transfer your data to another controller

Objection to direct marketing

If you no longer wish to receive marketing from Travera or its partners, you may object and we will stop processing your data for this purpose without delay. Contact: kundtjanst@travera.nu

Right to be forgotten by Google

We generally do not delete published articles. In special cases, contact the responsible publisher. If you want an article removed from search results, contact Google.

Links

Our websites may contain links to other websites. This privacy policy does not apply to those sites. Review their privacy policies before submitting personal data.

Security

No technical system is completely immune to intrusion. We implement appropriate technical and organizational measures to protect your personal data from loss, abuse, damage, or unauthorized access.

Complaints

You have the right to file a complaint regarding our data processing to:

Swedish Authority for Privacy Protection (IMY)
Box 8114, 104 20 Stockholm, Sweden
Phone: +46 (0)8-657 61 00
Email: imy@imy.se
More info

Changes to this policy

This privacy policy is updated regularly. Last updated: June 9, 2025.

Contact

If you have questions about this privacy policy or how we handle personal data, please contact us at +46 (0)8-564 820 00 or kundtjanst@travera.nu.